Buyer's Order

A LAW^® Buyer's Order helps protect your dealership by documenting what is agreed upon before financing.

Documenting the Deal

Deals don't start in the Finance Office — they start on the lot. By the time a customer signs the Retail Installment Sale Contract, the vehicle pricing, trade-in value, and accessories are already agreed upon. Properly documenting these agreements isn't optional.

Verbal agreements aren't enough. Without a clear written record of exactly what the customer agreed to before financing, dealerships are exposed when disputes arise - often leading to costly lessons.

Always remember: A well-documented deal carries far more weight than good intentions in a courtroom.

F&I manager showing customers a LAW document on a docuPAD.

Clear and Consistent Documentation

In a complex and ever-changing regulatory landscape, a Buyer's Order creates transparency for customers by bringing multiple important items in one easy-to-understand document. Going above and beyond to ensure each deal is as transparent as possible isn't just a best practice - it's a necessity. The LAW Buyer's Order is available with or without Arbitration in most states.

A Buyer's Order is an essential part of your overall strategy to fully and accurately document deals. Other documents that are important for deal documentation include:

Optional Products and Services Disclosure
Lien Payoff Authorization and Release
Damage Disclosure

Using a LAW Buyer's Order helps ensure you're capturing essential terms, such as:

Explore Your F&I Library

The LAW Buyer's Order is just one of the many documents that may be available in your state's LAW F&I Library^® — including the LAW Lease Order, which provides a similar outline for your lease transactions.

These libraries include state-specific and multi-state documents that have been developed through extensive research and collaboration with legal counsel intimately familiar with your state's compliance requirements and best practices. Most documents are available in both print and digital formats for your convenience.

If you are unsure whether your current F&I documents are keeping up with today's compliance standards, fill out the form below to get in touch with a dedicated consultant to schedule a complimentary F&I Document Review. This service includes:

Collecting and reviewing your F&I documents
Providing a detailed assessment highlighting potential areas of risk in your documentation practices
Discussing ways to help reduce your compliance risk

Don't wait to find out whether the documents you're using today are up to the task of protecting you and your business. Reach out today and gain clarity and confidence in your compliance.

Learn more about this document and more by reaching out to your dedicated consultant

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