Transparency through disclosure

Don't let a lack of clarity today create problems tomorrow.

Products may be optional, but transparency isn't

Car deals are more complex than ever, dictating the need to strengthen your compliance processes to ensure customers feel they are making informed decisions. Countless multi-million-dollar lawsuits have taught us that transparency in transactions is critical, and that any lack of clarity can become a focus for government regulators and consumer attorneys.

It's imperative to adapt to today's compliance environment or face costly consequences. One key way to do this is by ensuring you're presenting optional products and services in a way that makes it clear to customers:

What they are purchasing
How much it costs
That it is not required to complete the deal or secure funding

In today’s environment, good intentions are not good enough. You must be able to prove transparency in every deal by using clear and consistent processes and documents.

Making things clear

Help avoid customer complaints about unclear terms by using LAW's Optional Products and Services Disclosure. This easy-to-read document identifies the products and services the customer choses during the deal process and reiterates they are optional. A little redundancy can go a long way toward protecting your business.

Explore Your F&I Library

The LAW^® Optional Product and Services Disclosure is just one of the many documents that may be available in your state's LAW F&I Library^®. These libraries include state-specific and multi-state documents that have been developed through extensive research and collaboration with legal counsel intimately familiar with your state's compliance requirements and best practices. Most documents are available in both print and digital formats for your convenience.

If you are unsure whether your current F&I documents are keeping up with today's compliance standards, fill out the form below to get in touch with a dedicated consultant to schedule a complimentary F&I Document Review. This service includes:

Collecting and reviewing your F&I documents
Providing a detailed assessment highlighting potential areas of risk in your documentation practices
Discussing ways to help reduce your compliance risk

Don't wait to find out whether the documents you're using today are up to the task of protecting you and your business. Reach out today and gain clarity and confidence in your compliance.

Learn more about this document and more by reaching out to your dedicated consultant

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